Privacy Policy

Accountancy Edge Limited (we, us, our) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).

This policy sets out how we will collect, use, disclose and protect your personal information. It does not limit or exclude any of your rights under the Act. For further information on the Act, see www.privacy.org.nz.

We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.

We collect personal information about you from:

• You, when you provide that personal information to us — via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy, use, or engage our services and products.
• Third parties where you have authorised this or the information is publicly available.

We will use your personal information:

• To verify your identity
• To provide services and products to you
• To market our services and products to you, including contacting you electronically (e.g. by text or email)
• To improve the services and products that we provide to you
• To undertake credit checks of you (if necessary)
• To bill you and to collect money that you owe us, including authorising and processing credit card transactions
• To respond to communications from you, including a complaint
• To conduct research and statistical analysis (on an anonymised basis)
• To protect and/or enforce our legal rights and interests, including defending any claim
• For any other purpose authorised by you or the Act

We may disclose your personal information to:

• Another company within our group
• Any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use
• A credit reference agency for the purpose of credit checking you
• Other third parties (for anonymised statistical information)
• A person who can require us to supply your personal information (e.g. a regulatory authority)
• Any other person authorised by the Act or another law (e.g. a law enforcement agency)
• Any other person authorised by you

A business that supports our services and products may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand. We may also transfer your information in the case of a sale, merger, consolidation, liquidation, reorganisation, or acquisition.

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.

Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.

If we think a correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.

To exercise either of the above rights, email us at indula@accedge.co.nz.

We use Google Analytics to help us understand how visitors interact with our website. Google Analytics does not collect personally identifiable information. The data collected is stored on servers in the United States and is subject to United States privacy laws. If you prefer not to be tracked, you can install the Google Analytics Opt-out Browser Add-on.

We use cookies (an alphanumeric identifier that we transfer to your computer's hard drive so that we can recognise your browser) to monitor your use of the website. You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.

If you have any questions about this privacy policy or our privacy practices, or if you would like to request access to or correction of your personal information, you can contact us at indula@accedge.co.nz.